Welcome to our FAQ page! Here you’ll find quick answers about shipping, returns, sizing, payment providers, and more.
Below are some of our common questions about orders
Sezzle is a “buy now, pay later” option that lets you split your purchase into smaller, interest-free payments over time. You can learn more and view all details here: https://justbelieveboutique.com/pages/sezzle?_pos=1&_psq=sezzle&_ss=e&_v=1.0
Simply add your items to cart and checkout when you’re ready! You’ll receive an order confirmation email as soon as your purchase goes through.
Please contact Just Believe Boutique as soon as possible with your order number. We can change or cancel an order only if our team has not started working on it. Because processing times vary by time of day, we cannot guarantee a change or cancellation, even if the order has not shipped.
First, check your spam/junk folder. If you still don’t see it, reach out and we can confirm your order for you.
Yes! Choose Afterpay at checkout to split your purchase into four interest-free payments. Afterpay reviews eligibility when you check out.
If your order hasn’t shipped yet, we may be able to update it. Please message us as soon as possible with the correct address.
We ship within the United States. We offer flat-rate standard shipping, and standard shipping is free on qualifying orders. Orders are processed in 1–3 business days and usually arrive within 4–10 business days. Free local pickup is available in Marion, Virginia. See our Shipping & Returns page for current rates and full details.
Online orders can be returned within 14 days of delivery, and in-store purchases within 14 days of purchase, for store credit. Items must be new with tags attached. Some items are final sale. See our Shipping & Returns page for full details.
If local pickup is available, you’ll see it as an option at checkout. Once your order is ready, we’ll send instructions for pickup.
Most of our clothing comes in women’s sizes XS through 3X, and Judy Blue jeans run from size 0 through 24W, depending on the style. Available sizes are listed on each product page.
Check our Sizing Guidelines and the fit notes in each product description. Still unsure? Call us at (276) 780-3733 or email hello@justbelieveboutique.com and our team will give you a personal fit recommendation.
Judy Blue’s stretch denim fits generously, so many customers size down one size from their usual non-stretch jeans. Fit varies by style, so reach out if you’re between sizes and we’ll help you choose.
Online orders can be returned within 14 days of delivery for store credit, as long as items are new with tags attached. Final-sale items can’t be returned. See our Shipping & Returns page for details.
Visit us at 201 E. Main Street in downtown Marion, Virginia 24354. Store hours are Tuesday–Friday, 11:30 AM–6:00 PM, and Saturday, 11:30 AM–3:30 PM. Hours may change for holidays and events, so call (276) 780-3733 if you’re planning a special trip.
We offer personal styling help in store and online, complimentary makeup matching and skincare consultations, free local pickup in Marion, and gift cards. Just ask our team!
Yes! Our team loves helping you put together outfits for everyday, work, church, and special events. Stop by the store, or call or email us to set up a time.
Yes. We offer complimentary makeup matching and skincare consultations in our Marion store to help you find the right shades and build a routine that works for your skin.
